Privacy Policy

Purpose of this privacy policy

This privacy policy aims to give you information on how BDO Latvia collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase a service or interact with us in any other way.

Introduction

BDO Latvia is a member of BDO International Ltd, a UK company limited by guarantee, and forms part of the worldwide network of independent legal entities, each of which provides professional services under the name “BDO”.

BDO is an international network of independent public accounting, tax and advisory firms (the “BDO network”), which perform professional services under the name of BDO (the “BDO member firms”). BDO International Limited (“BDOI”) is a UK company limited by guarantee. It is the governing entity of the BDO network.

Each of BDOI and the member firms is a separate legal entity and has no liability for another such entity's acts or omissions. Nothing in the arrangements or rules of the BDO network shall constitute or imply an agency relationship or a partnership between BDOI and the member firms.

This privacy statement (“Privacy Statement”) applies only to the www.bdo.lv web site (or the “web site”) which is provided by BDO Latvia (also referred to below as “we”, “us”, “our” or “BDO”) and not to the various separate web sites as per each location where BDO is present it redirects you to.

Please note that the other country or specific websites contained within www.bdo.lv are provided by the applicable BDO member firms or related entities managing them and are not the responsibility of BDO. Such websites, as well as other websites that may be linked to this web site, are not governed by this Privacy Statement. We encourage visitors to review each of these other web site's privacy statements before disclosing any personal information.

What personal information do you collect when I visit www.bdo.lv?

We do not require registration for access to www.bdo.lv, but if you participate in any of the activities or services offered by www.bdo.lv, we will collect the personal information that we need in order to provide you with those services. Failure to provide the information that we require in order to complete the registration may prevent or delay the provision of any services to you.

The categories of information that we collect from you are:

  • Contact details, such as your name, job title, email address, employer's name, and telephone number.
  • Information relating to the services we provide such as details of your requests, queries or complaints.

Technical Information

When you visit this web site, we may collect technical information such as your IP (Internet Protocol) address, details of the pages you visit on www.bdo.lv, other pages you visit on the Web, and which browser you used to view www.bdo.lv.

This web site collects standard internet log and technical data to measure and improve the effectiveness of this web site, to help diagnose problems with our server, to administer this web site, to see where web site traffic is coming from and to identify our users. We may also collect other information via www.bdo.lv, such as web site usage activity and preferences, also known as demographic or profile data. In this connection we may use "cookies" to collect this information. For more information see our Cookie Policy here.

When do you collect personal information through www.bdo.lv?

We collect personal information from you in the following circumstances:

  • when you subscribe to any of our insights
  • when you subscribe to any of our blogs
  • when you register to attend an event
  • when you enter a discussion forum
  • when you contact us to request further information

We collect the minimum amount of information to enable us to deal with your request or to provide a service to you. We will indicate where the provision of information is voluntary or compulsory. We would normally only request additional information to enable us to provide the most appropriate response to your request.

How do you use my personal information?

We use your personal information to:

  • identify you and create a profile for you when you register with us to use our services or to request information from us
  • verify your identity when you access our services/contact us
  • communicate with you with respect to the services and information that we provide
  • meet our contractual obligations to you under the terms and conditions of the BDO Global Terms of use
  • provide, improve and personalise our services by analysing information about your use of the website to understand how people use our website so that we can make it more intuitive
  • deal with your enquiries and requests
  • comply with the legal obligations to which we are subject and cooperate with regulators and law enforcement bodies
  • contact you with marketing and offers relating to products and services offered by us if you have opted in for (unless you have opted out of marketing, or we are otherwise prevented by law from doing so)
  • personalise the marketing messages that we send to you to make them more relevant and interesting by analysing details of the services and information that you are receiving, and your transaction history, to make suggestions for other information that may be of interest
  • exercise our legal rights where it is necessary to do so, for example to detect violations of law

We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:

  • To provide services to you pursuant to the www.bdo.lv Terms of Use.
  • To comply with our legal obligations, for example to enable us to meet our fraud prevention and money-laundering obligations.
  • To meet our legitimate interests, for example to understand how you use our services and our website and to help us to derive knowledge that helps us to develop new services. When we process your personal information to meet our legitimate interests we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms. For more information about the balancing test that we carry out to process your personal information to meet our legitimate interests, please contact us at the details below.  
  • We may obtain your consent to collect and use certain types of personal information where we are required to do so by law (for example in relation to our direct marketing activities, or our use of cookies and tracking technologies). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Statement.

Your Rights

You have certain rights regarding your personal information, subject to local law. These include the following rights to:

Request access to your personal data (commonly known as a “data subject access request”. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data or “right to be forgotten”. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Right to object to automated processing

This right provides the data subject with the ability to object to a decision based on automated processing. Using this right, a customer may ask for his or her request (for instance, a loan request) to be reviewed manually, because he or she believes that automated processing of his or her loan may not consider the unique situation of the customer.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data's accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You may exercise these rights by e-mailing [email protected] . We will treat all such requests in accordance with applicable local law.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Opting out

If you would like to opt not to receive promotional or marketing e-mail from us in the future, you may use the opt-out facility on each email or let us know by sending us an e-mail to [email protected]  stating the e-mail address you wish to be removed from our mailing list. However, your option not to receive promotional and marketing e-mail shall not preclude us from corresponding with you, by e-mail or otherwise, regarding your existing relationship with us.

Will you provide my information to a third party?

We may contract with other companies or individuals to deal with your enquiry or to otherwise operate this web site or our business activities (e.g to run marketing campaigns host our databases, support email and messaging services and analyse information). We may give such companies access to your personal information in connection with those purposes on our behalf. We may also share your personal information with other member firms within the BDO network (e.g for the purposes of customer insights or service optimisation) provided that this is consistent with the basis on which we have collected your personal information.

From time to time, we may disclose personal information in response to a court order, subpoena, government investigation, or as otherwise required or permitted by law.

We do not provide information to third parties for their own marketing purposes and we do not undertake mailings for third parties.

We may, as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our company (a "Reorganization Event"), transfer, sell or assign your personal information to third parties involved in the Reorganization Event.

How long do you keep my information?

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to: maintain our business records for analysis and/or audit purposes; comply with record retention requirements under the law; defend or bring any legal claims; and deal with any complaints.

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.

Is my information secure?

We have implemented generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration or destruction. We require all employees and principals to keep personal information confidential and only authorised personnel have access to this information.

International Transfers

In order to provide services to you via www.bdo.lv we may need to transfer your personal information outside the EEA to countries that may not provide a level of protection of personal information that may be regarded as equivalent to that afforded under the European data protection legislation. Whenever your personal information is transferred internationally, we will take appropriate steps to ensure its security and confidentiality in accordance with applicable data protection law. For more information as to how we protect your personal information please contact us using the details below.

Updating this Privacy Statement

We may modify or update this Privacy Statement from time to time. You will be able to see when we last updated the Privacy Statement because we will include a revision date. Changes and additions to this Privacy Statement are effective from the date on which they are posted.

Contact

If you have any concerns about the way in which we handle your personal information, you can contact a data protection authority in the country in the European Union in which you reside, work, or where the subject matter of your complaint arose.

If you have any questions about this Privacy Statement you can contact us via email at [email protected]  or using the contact us link.

 

Last modified 11 January 2021.